About SGR

SGR is a non-profit organisation based in Rotterdam. We were set up in 1983 with the objective of protecting travellers in the event of bankruptcy. SGR is a co-founder of EGFATT, the European Guarantee Fund Association for travel and tourism. It has assisted over 140,000 travellers, paid out over €50 million, and 1.8 million reservations each year hold SGR warranty. SGR covers package holidays, affiliated travel arrangements, travel or accommodation agreements reserved by the travellers with a travel agency participating in SGR, regardless of their place of residence. SGR does not cover individual airline tickets.

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Please see our current terms and conditions of warranty

Guarantee scheme

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